Skip to content

FAQ

How long will it take to ship my order?

For all made to order items, estimated shipping times are given at checkout.  Ready to Ship items are usually dispatched in 1-2 working days, unless otherwise stated at checkout. 

If you have a particular date in which you need a product for, please contact us before placing the order so we are able to confirm whether the deadline can be met.

Are the products real leather?

All my leather products are created using high quality vegetable tanned cows leather.  Depending on the product the leather used is either leather side or shoulder.

Can my product be personalised?

Most products have a personalisation option, if the item you are looking to purchase does not currently have an option available, please send a message, and we would be happy to help. 

Where are the products made?

All items are handmade from the Tori Lo studio at Mushroom Works in Newcastle upon tyne, by designer Vicky Wade.

Do you have any stockists? 

A small collection of items is available at:

- Just Canny, Park View, Whitley Bay, Tyne & Wear

- Jane & Harry - Alnmouth 

- The Hub - Consett

- SHOP @ Mushroom Works, St Lawrence Rd, Newcastle upon Tyne. (SHOP is only open one day per month, this is usually the 1st Saturday of the Month.  I would advise checking the Mushroom Works Social Media for confirmed dates)

I also do the occasional craft fair, please follow my instagram page for updated events.