FAQ

How long will it take to ship my order?

All items are made to order, and you should allow up to two weeks before your order is dispatched. 

If you have a particular date in which you need a product for, please contact me before placing the order so I am able to confirm whether the deadline can be met.

Are the products real leather?

All my leather products are created using high quality vegetable tanned cows leather.  Depending on the product the leather used is either leather side or shoulder.

Can my product be personalised?

I am currently working on an easy way to order personalised goods.  However, in the meantime, if you would like to message me with a personalisation request, I would be more than happy to help.

Where are the products made?

All items are handmade from the Tori Lo studio in Newcastle upon tyne, by designer Vicky Wade.

Do you have any stockists? 

I currently do not supply wholesale.  However, do attend the occasional craft fair, where my products can be bought in person.  Keep an eye on my social media for any upcoming events.